Tuesday, July 24, 2007

Week 6, Thing 15

Web 2.0.
I read the five perspectives. Four of them I agree with. The first one "away from the Icebergs" I have problems with. The views are some what off. The just in case collection, how far does he want to take the idea. There are patrons who want it in book form, they don't want to use the computer. Format matters in where you want to use the info and what type of access to it.

The other is the reliance on user education. Its one thing to make something to make it easy. It another to dumb it down too much. It think its a good idea to do at least some teaching to patrons on say how to use Google etc. Some people need the human interaction to learn. I know it says when we can. But how can we know how/if patrons are using it, if we don't see them using it. For example, when we switch to our new website. Some people came in and expressed their opinions about it. While we learned more about problems when we were instructing patrons on how to use it. We saw the troubles they were have first hand, and understood what they were to an extent.

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